Remote Web Workplace – ActiveX Error

Had a problem today with someone trying to connect to their workstation through a SBS 2003 box using Remote Web Workplace, RWW. They were using a XP Pro system and were able to connect to the web site but kept getting an error when trying to access the clients list. The error was that they needed an ActiveX control installed but their security settings were preventing it from being installed.

After some funbling through various settings trying to figure out why they were getting this error, we found that the RDP Client was disabled for some reason. Enabling this got them back up & running.

To check & enable this:

  1. In Internet Explorer (version 7) click on Tools -> Manage Add-ons -> Enable or Disable Add-ons
  2. Use the dropdown to Show: Downloaded AvtiveX Controls
  3. Look for RDP Client, if it’s disabled, enable it.
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One Comment on “Remote Web Workplace – ActiveX Error”

  1. Jeff Says:

    Thanks! I was looking all over for this solution!


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